Biblio Reviews
Based on 36 customer reviews and online research, biblio.com has a consumer rating of 2.9 out of 5 stars, indicating that most customers are generally satisfied with Biblio.
5 Stars(11)
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3 Stars(3)
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2 Stars(4)
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1 Star(13)
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How would you rate Biblio?
Top Reviews
Some people don't understand that Biblio.com is a service that connects them to booksellers that have listed their books online with Biblio. Biblio is not selling the books, they are only the intermediary. I never had a problem with a bookseller (and there have been many) that Biblio.com hasn't resolved for me when direct communication with the seller has failed. Research the bookseller reputation before placing your order.
Package was 3 days late and had been stuck in transit in my local usps hub for 5 days. Biblio claimed the tracking "showed movement." When I called them on their blatant lie they forwarded me to the seller who then decided to extend the ETA an editional 7 days (after is had already shipped and was apparently in my home city?) Then when I called them out for unprofessionalism they kept spamming me the same robotic email.
Started a claim through paypal as I do not expect my package to arrive. (This has happened many times before with USPS)
Also, I had requested the 3rd party seller (discover books) use first class mail, which I paid for, to ship the book to avoid such an issue and they ignored me while shipping the RARE BOOK as bound-printed matter.
I am disgusted with both companies at the moment and will never use either again.
Customer Reviews (36)
I received an email from Biblio that the book I ordered was not available and they were processing a refund. Because of this, I ordered the book from another seller whose price was twice that of the Biblio seller. I then unexpectedly received the book from the Biblio seller, leaving me with an unneeded and more expensive copy from the second seller. I contacted Biblio and they refused to make me whole by refunding me the additional costs associated with buying the second book. I wouldn't have bought the second copy if Biblio hadn't sent their email. They don't have a handle on where their books are and their inability to do so cost this customer.
Biblio is a very useful sight . I had another site look for my book, no help. Biblio got me what I neede and I will use them again
Book arrived quickly and in great condition. Would buy from here again.
Good quality used book. Quick and easy to order and despatched to me really quickly. I was really happy with the quality of this used book.
Biblio, like ABE, etc is a venue for sellers to sell their books. What I love about it as a seller are it's fair commission rates, the ease of use, and the fact that it isn't owned by Amazon. I love ABE as well but they were bought by Amazon which I can tell you from selling at Amazon is like trying to survive a capricious God. Anyway, many of these reviews are unfair because customers might have encountered a lousy seller which sold them a lousy book. Same thing would hav happened had they bought from that same seller on ABE. Amazon is much worse because there are thousands of people who aren't booksellers and don't know how to describe a book unless it's new. I list on 5 services and this is by far my favorite. I don't sell as often but when I do it's generally my more expensive better books.
I received an email to say the book was not in good condition - I responded and said I would prefer a refund they then said money would be refunded in 48 hours - not at all, I ended up having to contact my bank to reclaim the money back. Will not be using it again. very disappointed. UPDATE RE your response. You initially contacted me to say the condition of the book was not as described and offered me my money back which I agreed to - I never received the money despite replying 2 or 3 times, so requested my bank to reclaim it back.
I WISH I COULD GIVE 0 STARS BECAUSE THIS IS HOW MANY THIS TRASHBAG COMPANY DESERVES. I ORDERED A BOOK FOR SCHOOL AND PAID FOR EXPRESS SHIPPING AND THEY SENT ME A TRACKING NUMBER TO MAKE ME THINK I WAS ALL SET AND I NEVER GOT MY BOOK. I DIDN'T EVEN GET AN APOLOGY OR AN EMAIL STATING MY BOOK WAS NEVER ON IT'S WAY SO I COULD ORDER FROM SOMEHWERE ELSE. I AM NOW SO BEHIND BECAUSE OF THIS DISGUSTING, JOKE OF A COMPANY. I HOPE NOBODY ELSE HAD OR HAS TO GO THROUGH WHAT I AM. I CAN ONLY MAKE YOU AWARE OF THIS GARBAGE, LYING, PIECE OF #@%! COMPANY, WHICH CARES NOTHING ABOUT THEIR CUSTOMERS.
Moments after I place my order on Biblio and saw that books runs was the business, I decided to look up Books Run I got very nervous since all of there reviews were bad regarding books not being shipped out, being charged for a book that was never received. So Immediately asked for a refund, but the books were already shipped out (so I hoped and worried that nothing went wrong) My books arrived from fedex and the other order from Usps and I they were in great condition even when I requested used they looked brand new. I decided to do this review since I saw all the negative reviews and I had a great outcome buying from them. I will purchase future books from them! Also I am in Los Angeles and the books arrived in 5 days! Great shipping.
I have had good service from biblio.com. My only suggestion would be to include a language filter in your search engine-it is tedious to scroll through lots of listings in Finnish, German, etc. Please consider this suggestion.
Ridiculous. Thought I'd branch out with another used book site-I typically stick with thriftbooks.com or Abebooks.com, and they are extremely reliable. But, this site has listed two SEPERATE orders as having the same tracking number when they come from two SEPERATE Physical locations. I better get my books. Now I know, at least, however, to NEVER order form this crooked site again.
The worst book purchasing experience I have ever had! Never received my book and after waiting for over 2 weeks for delivery from a place that was only 3 hours from me, and falling behind in the class I needed the book for, I ended up ordering it from another site. Biblio said they would reach out to the vendor, but never got back to me after I sent several emails. THEY ARE A SCAM through and through. Also the tracking/order number they gave me was nonexistent when I entered it into the USPS tracking site.
The book was delivered earlier than expected. It is a used book, but is in excellent condition. It worth the price. I'm pleased with the service and the book.
Biblio Questions & Answers
Posted on 02/18/2019
They do not try to help you find things lost in the mail so they steal money by not issuing a refund or a new book.
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